Can distributors overcome the dehumanizing downsides of digital transformation with deep listening and engaged conversations that promote a human-centered way forward?
Thanks Mark for a great article. What I appreciated the most was the "don't fear the pause". So often I feel myself wanting to quickly respond when i should be waiting, absorbing everything the other person is saying before responding. Look forward to seeing you in Washington DC
Thanks Mark for a great article. What I appreciated the most was the "don't fear the pause". So often I feel myself wanting to quickly respond when i should be waiting, absorbing everything the other person is saying before responding. Look forward to seeing you in Washington DC