2 Comments

Great idea going outside the industry to get a different perspective. And you are right, we don't have enough distributors leveraging advanced technology - probably because their margins are low and they can't afford to make a big bet on new technology that is not well proven. But I am starting to see this change. All you need is one person within the organization that has a passion to try something new and different. AI/ML is one area where we are seeing SMB distributors really engage.

Expand full comment